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About Us
After receiving the order, it will receive the return of inventory, unused, and non -customized products within 7 days, and will immediately refund the purchase price. We do not accept the return for more than 7 days. The returned items must be kept unused. Customized products, such as a series or customized products with special options, cannot be canceled or returned, because these products will be customized for you. If your device cannot be returned, you will receive a special order -free statement for approval.
We do not accept the return of or damaged equipment. The goods that refuse to be damaged are not deemed to be returned. Please refuse any unacceptable goods when you arrive. The return freight should be paid by the buyer unless it is rejected due to damage. If your product is packed and delivered, it must be packed and returned to ensure safe delivery. Free delivery discounts are not suitable for returns. Performance issues must be remedied by warranty and should not be used as a basis for non -payment. Check whether all equipment should be damaged, and if damage is found, it should be refused to use.
Special orders and custom equipment
Special orders or customized products without inventory cannot be returned, because these products are specially made for you. We ask any buyer to determine their purchase before buying, because returns or cancellations will be expensive and unrealistic. Please measure and check the product specifications before ordering.
How should I return?
To be returned, we only need to contact us to obtain return authorization. Once you receive the return license and address, you can send it back to your return. The return to the address provided by you should be delivered and insured. Different products will return different addresses, so please do not send any return without an address, otherwise you may not accept delivery. We will notify you after receiving your return. Once you receive your return and confirm that it is in a new state, we will immediately refund the original payment.
We want to refund your return as soon as possible. Please pay attention to carefully packaging the return in the original packaging box. Make sure your return has been insured and can be tracked. We cannot refund the products that are damaged or not returned when we return to us, so please pay attention to follow our instructions.